Privacy Policy Notice
Your privacy is important to us. This page describes our online information practices
and the choices you can make regarding the collection and use of your information.
Non-Disclosure Agreement (NDA) for GoldEPIC.com Clients
GoldEPIC respects your personal information and will only use it to assist you with
your goals. Your privacy will remain yours. GoldEPIC will not take your artwork
for use on any other site, resell it, or give it to anyone under any circumstance.
GoldEPIC.com guarantees that all information that you share with
us, including game character information, contact information, and client notes will remain confidential.
GoldEPIC.com will never contact your clients or the clients of your clients. We
respect your business.
Information We Collect
This notice applies to all the information that gets collected or submitted on the
GoldEPIC website through the product order, product request, and other pages. The
following types of personal information are collected:
- Email address
- Client information requests
- Order-specific information, including in-game character information and client notes
- Information on referring sites through the use of cookies
How We Use Information
The personal information you provide when placing an order is only used to complete
your order. We do not share this information with outside parties.
The email address that you provide in the contact form is used only to notify you
about the status of your order. We do not use this email address for any other purpose,
and we do not share it with outside parties.
To improve the design of our website and to better share it with advertisers, we
use only non-identifying, aggregate information. For example, we may tell an advertiser
that a certain number of individuals visited some area of our website, but we do
not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided
to us online in ways unrelated to those described above without also providing you
with an opportunity to opt out or otherwise prohibit such unrelated uses.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use
of information, we have put in place appropriate physical, electronic, and managerial
procedures to safeguard and secure the information we collect online.
How You Can Access or Correct Your Information
You can correct factual errors in your personally identifiable information by sending
us a request that credibly shows an error.
To protect your privacy and security, we will also take reasonable steps to verify
your identity before granting access or making corrections.
How to Contact Us
Should you have other questions or concerns about GoldEPIC.com services, please
use the contact form in the upper-right corner of this page.
we never consider a transaction complete until we hear our customer is completely
satisfied. That is why we offer a 100% Refund Guarantee!
If you have a split order that has been only partly delivered, you can ask for a
partial refund on the remaining batches immediately. Be delighted or get your full
money back!
You can ask for timeline adjustments if required. Yes, we can do it faster. Yes,
we can do it on weekends.
How long will the delivery take ? Delivery time usually takes in couple of hours
after we confrim the payment. Unless: 1) World of WarCraft (WoW) are having the
Weekly Scheduled Maintenance (every Tuesday begins at 5 AM and ends at 11 AM PST);
2) the Realm (Server) is busy and is getting itself a queue, daily peak between
01:00am - 5:00am PST. Check the official Realm Status page for current queue status;
3) the daily peak periods of our business, causing delivery congestion;
